Fintech App Design.

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Client:

UrbanThread Co.

Role:

UI / UX Designer

Tools:

Figma, Maze, Google Analytics

Timeline:

Jan 2025 – Mar 2025

Platform:

Web & Mobile

Project Overview

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In a world where managing money can feel overwhelming, fintech apps have the power to bring clarity, control, and confidence to users’ financial lives. This project focused on designing a mobile-first fintech experience that helps users track expenses, manage savings, and make smarter financial decisions — all in a simple, intuitive, and empowering interface. The challenge was to turn complex data into calm, user-friendly interactions that inspire trust and daily engagement.

Goals

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  • Transform raw data into clear, actionable insights
  • Create a friendly, trustworthy tone that reduces financial anxiety
  • Design a clean, modern interface optimized for mobile use
  • Build daily-use habits through smart nudges and personalization

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Final Outcome

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Audit & Research:

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+22% increase in completed checkouts

-17% drop in bounce rate

Improved NPS from 6.5 to 8.2

UX Solutions

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1. Insight-First Dashboard

Redesigned the dashboard to prioritize what matters most: spending trends, savings progress, and upcoming bills. Used color-coded visualizations to help users understand their financial health at a glance.

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2. Simplified Navigation

Streamlined the app structure around three main areas: Spend, Save, and Plan. This allowed users to access key actions quickly and reduced friction throughout the journey.

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3. Friendly, Human Tone

Rewrote key microcopy to feel more supportive and less robotic. For example: “Looks like you’re on track this month!” or “Need help building your savings habit?”

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4. UI Redesign with Calm Aesthetics

Used whitespace, soft gradients, and clean typography to give the app a modern yet calm feel. The goal was to reduce cognitive load while maintaining a professional, credible look.