Fintech App Design.

Image

Client:

UrbanThread Co.

Role:

UI / UX Designer

Tools:

Figma, Maze, Google Analytics

Timeline:

Jan 2025 – Mar 2025

Platform:

Web & Mobile

Project Overview

In a world where managing money can feel overwhelming, fintech apps have the power to bring clarity, control, and confidence to users’ financial lives. This project focused on designing a mobile-first fintech experience that helps users track expenses, manage savings, and make smarter financial decisions — all in a simple, intuitive, and empowering interface. The challenge was to turn complex data into calm, user-friendly interactions that inspire trust and daily engagement.

Goals

  • Transform raw data into clear, actionable insights
  • Create a friendly, trustworthy tone that reduces financial anxiety
  • Design a clean, modern interface optimized for mobile use
  • Build daily-use habits through smart nudges and personalization

Final Outcome

Audit & Research:

+22% increase in completed checkouts

-17% drop in bounce rate

Improved NPS from 6.5 to 8.2

UX Solutions

1. Insight-First Dashboard

Redesigned the dashboard to prioritize what matters most: spending trends, savings progress, and upcoming bills. Used color-coded visualizations to help users understand their financial health at a glance.

2. Simplified Navigation

Streamlined the app structure around three main areas: Spend, Save, and Plan. This allowed users to access key actions quickly and reduced friction throughout the journey.

3. Friendly, Human Tone

Rewrote key microcopy to feel more supportive and less robotic. For example: “Looks like you’re on track this month!” or “Need help building your savings habit?”

4. UI Redesign with Calm Aesthetics

Used whitespace, soft gradients, and clean typography to give the app a modern yet calm feel. The goal was to reduce cognitive load while maintaining a professional, credible look.