Online Learning Platform.

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Client:

ChicPulse Outfitters

Role:

UX Designer

Tools:

Figma, Maze, Google Analytics

Timeline:

Jan 2025 – Mar 2025

Platform:

Web & Mobile

Project Overview

The world of education has rapidly shifted online, but many platforms struggle to replicate the clarity, engagement, and motivation of a real classroom. This project focused on designing an intuitive, learner-first digital experience for an online learning platform offering skill-based courses. The goal was to make learning feel simple, structured, and motivating — especially for busy learners balancing personal growth with daily life.

Goals

  • Streamline course discovery and categorization
  • Build clear, motivating learning flows with progress visibility
  • Design interactive, engaging course pages with multimedia support
  • Improve onboarding to get users learning quickly

Final Outcome

Audit & Research:

+22% increase in completed checkouts

-17% drop in bounce rate

Improved NPS from 6.5 to 8.2

UX Solutions

1. Personalized Learning Dashboard

Designed a central dashboard that shows ongoing courses, next steps, and achievements. This helped learners stay focused and motivated, with quick access to continue where they left off.

2. Smart Course Discovery

Implemented filters, categories, and recommendations based on user interests and skill levels. Search was improved with predictive suggestions and visual course cards.

3. Engaging Course Layouts

Redesigned course pages with video previews, bite-sized lesson navigation, progress bars, and supportive content like downloadable resources, quizzes, and forums.

4. Interactive Onboarding

Created a short, friendly onboarding experience that helped users define learning goals and receive course suggestions — removing choice paralysis from the start.