Online Learning Platform.

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Client:

ChicPulse Outfitters

Role:

UX Designer

Tools:

Figma, Maze, Google Analytics

Timeline:

Jan 2025 – Mar 2025

Platform:

Web & Mobile

Project Overview

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The world of education has rapidly shifted online, but many platforms struggle to replicate the clarity, engagement, and motivation of a real classroom. This project focused on designing an intuitive, learner-first digital experience for an online learning platform offering skill-based courses. The goal was to make learning feel simple, structured, and motivating — especially for busy learners balancing personal growth with daily life.

Goals

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  • Streamline course discovery and categorization
  • Build clear, motivating learning flows with progress visibility
  • Design interactive, engaging course pages with multimedia support
  • Improve onboarding to get users learning quickly

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Final Outcome

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Audit & Research:

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+22% increase in completed checkouts

-17% drop in bounce rate

Improved NPS from 6.5 to 8.2

UX Solutions

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1. Personalized Learning Dashboard

Designed a central dashboard that shows ongoing courses, next steps, and achievements. This helped learners stay focused and motivated, with quick access to continue where they left off.

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2. Smart Course Discovery

Implemented filters, categories, and recommendations based on user interests and skill levels. Search was improved with predictive suggestions and visual course cards.

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3. Engaging Course Layouts

Redesigned course pages with video previews, bite-sized lesson navigation, progress bars, and supportive content like downloadable resources, quizzes, and forums.

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4. Interactive Onboarding

Created a short, friendly onboarding experience that helped users define learning goals and receive course suggestions — removing choice paralysis from the start.